Andreas Knoefel
Original inventor of the Customer Success Performance Index™, CS leader and currently consulting for several startups, and 2020 Top 100 Customer Success strategist.
Ziv Peled
Ziv Peled, the Chief Customer Officer for AppsFlyer has sustained the growth of CS within AppsFLyer from a few to now several hundred CSM’s. His passion for customers, and maximizing their success continues to drive innovation in Customer Success. He is a Top 20 Customer Success Influencer for 2020.
Shari Srebnick
Shari Srebnick is the Customer Success Leader for Searchmetrics in the US. With her drive and courage she propels Customer Success within SearchMetrics and the CS community forward and was awarded a seat among the 2020 Top 100 Customer Success Strategists.
Kristen Hayer
Kristen is the Founder and CEO of the SuccessLeague and recognized CS thought leader and multiple times a Top 25 Customer Success Influencer. Listen to her Strikedeck Radio podcast as she interviews CS leaders about their challenges and victories.
