Tuning Tips Episode 10 – Segmenting by Outcomes-Jan Young shares why outcome-based segmentation is a cornerstone of why Champions achieve 28%higher Net Revenue Retention. Listen to the episode at https://www.youtube.com/watch?v=vA4Ycdouw90.
Tuning Tips Episode 9 – CS Services-Lauren Costella, CS Mega Evangelist shares with us, how Champions achieve 28% higher NRR with dedicated services from Onboarding to Marketing out of CS. Listen to the episode at https://www.youtube.com/watch?v=jc2evRyu-n8.
Tuning Tips Episode 6 – Customer Outreach-In this episode of Tuning Tips, Laura Lakhwara shares with us how she reaches out to customers to build meaningful relationships, one of the cornerstones that Champions use to achieve […]
Tuning Tips Episode 5 – Predictive Analytics-Learn from Prithwi Dasgupta, the CEO of SmartKarrot, how to leverage predictive analytics in the same way as the Champion companies, which achieve 28% higher Net Revenue Retention. Listed to […]
Tuning Tips Episode 4 – Paid Professional Services-Learn from the Champion companies how they achieve 28% higher NRR with distinct best practices, including offering Paid Professional Services. Naval Gupta, ProServ leader at Github, brings this factoid to […]