Feb 16., 2021 / Customer Success Excellence
Own the Commercial Relationship
My recent podcast on Inbenta’s Customer Experience blog touched on
- Promoting CS inside your organization: Own the commercial relationship
- Focusing limited resources: Assess if an issue is caused by us, tothetger, or by them and act accordingly
- AI in CS: This will be standard in CS platforms in a few years
- Listen to the entire episode at Inbenta podcast