Sep 28., 2021 / Customer Success Excellence
Tuning Tips Episode 2 – Must Have Customer Resources
Learn from Jeff Heckler how Champions achieve 28% higher Net Revenue Retention. Today we discuss with Jeff Heckler how customer resources like a helpdesk, health checks and such increase your subscription renewals. Find out what it takes to become such a Champion!
Listen to the episode at https://www.youtube.com/watch?v=kyFj6mTBok0