Sep 28., 2021   /   Customer Success Excellence

Tuning Tips Episode 2 – Must Have Customer Resources

Learn from Jeff Heckler how Champions achieve 28% higher Net Revenue Retention. Today we discuss with Jeff Heckler how customer resources like a helpdesk, health checks and such increase your subscription renewals. Find out what it takes to become such a Champion!

Listen to the episode at https://www.youtube.com/watch?v=kyFj6mTBok0