Oct 05., 2021   /   Customer Success Excellence

Tuning Tips Episode 3 – Standardized Playbooks and Processes

In this episode of Tuning Tips, Shari Srebnick shares how standardized Customer Success processes and playbooks enable Champions to achieve 28% higher Net Revenue Retention.

Find out what it takes to become such a Champion!

Listen to the episode at https://www.youtube.com/watch?v=i4PxXb7ASn0