Nov 11., 2021   /   Customer Success Excellence

Tuning Tips Episode 8 – Customer Experience and NPS

Learn from Customer Success guru Shreesha Ramdas, SVP and GM at Medallia, how the Champions leverage NPS and Customer Experience to achieve 28% higher Net Revenue Retention.

Listen to this episode at https://www.youtube.com/watch?v=vJwE_A3h5_s.