Nov 11., 2021 / Customer Success Excellence
Tuning Tips Episode 8 – Customer Experience and NPS
Learn from Customer Success guru Shreesha Ramdas, SVP and GM at Medallia, how the Champions leverage NPS and Customer Experience to achieve 28% higher Net Revenue Retention.
Listen to this episode at https://www.youtube.com/watch?v=vJwE_A3h5_s.
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